2010 PRS 25th Anniversary Santana – 10 Top!

Packed with care
Our shipping charges cover transportation, protective packaging, and full insurance. We take care to pack each instrument securely so it’s protected on its way to you.

• We ship UPS delivery exclusively for Domestic Shipping. Faster Service via UPS, including overnight, is available upon request.
• We ship UPS International Priority exclusively for International Shipping.
• International Customers please note: Any additional fees including duties,VAT or any other charges related to international shipping are the responsibilityof the purchaser & are non-refundable.
• All Shipping and Related Costs are at the expense of the buyer.
• Amplifier Related insurance coverage and claims are the responsibility of the buyer.
• When shipping instruments to us, if you are not familiar with shipping requirements/procedures, call store for proper packing instructions.
• Guitars and Amplifiers purchased on Friday or Saturdays will ship the following Monday.

• To HOLD any item, we require a 20% deposit, refundable as non-transferable store credit only.
• There Will Be No Refunds on Items Held For Over 48 Hrs
• 48 Hour Approval Period on Guitars only.
• All Amps, Effects and Keyboard sales are Final. With the Exception that the item is deemed defective and proven as such.
• All Purchases made by credit card must have the same shipping and billing address. Credit card purchase over $500. Must be backed up with a drivers license matching the delivery address
• All International orders require payment via Bank Wire Transfer.

• Any Guitar Returns must be authorized by the store.
• Guitars returned within the 24-hour approval period are refunded in full, MINUS shipping charges.
• Instrument must be returned in same condition as shipped.
• Amplifiers and effects are non returnable and non refundable.
• Buyer is responsible for the instrument during approval period.
• Clothing items are non-refundable
• Shipping and related expenses are non-refundable.
• Buyer pays for prompt return shipping.
• Item must be shipped back via a service comparable with which it was delivered, immediately upon return authorization.
• Returns outside the above outlined conditions will be subject to a 10% restocking fee.

• Custom orders require a $500 non-refundable deposit.

•  There are no refunds, cancellations, or returns of custom orders. All lead times are approximate and are subject to vary.

• Balance due in full upon completion or the item and deposit will be forfeited.

All Sales Final on Layaway Purchases. No Returns/No Exceptions!!

• 20% Minimum Down Payment Required.
• Down payment is Refundable as non-transferable store credit only.
• Balance must be paid off within 30 days.
• There is No 24 Hour Approval Period on Layaways.

• We presently accept Visa, MasterCard and American Express
• For payment questions, call our Burbank shop at (747) 388-2929.
• DO NOT e-mail your credit card number to us!

We also accept Venmo and Zelle. For these payments, money orders, or trade-ins, please contact the shop for instructions before sending payment.

Email us or give us a call for instructions.